Welcome to Vuno Kejani, Kenya's real estate marketplace for properties, experiences, and real estate products. By accessing or using our platform, you agree to these Terms. If you do not agree, please do not use our services.

1. Definitions

• "Platform" means the Vuno Kejani website, mobile application, and all related services.
• "User" means any person who accesses or uses the Platform.
• "Listing" means any property, experience, or product posted on the Platform.
• "Service Fee" means any fee charged for using the Platform's services.

2. User Accounts

Users are responsible for maintaining the confidentiality of their account credentials. You must provide accurate information when creating an account. You may not use another person's account without permission.

3. Listings

All listings on the Platform are provided by third parties. Vuno Kejani does not guarantee the accuracy, completeness, or availability of any listing. Users should verify all details directly before entering into any transaction.

4. Payments

Payments for services are processed through third-party payment providers. All fees will be clearly displayed before payment. Refunds are handled according to the specific service's refund policy.

5. Prohibited Activities

Users may not:

• Post false or misleading information
• Attempt to bypass Platform fees or payments
• Harass, threaten, or abuse other users
• Use the Platform for any illegal purpose
• Interfere with the Platform's operation or security

6. Disclaimer

The Platform is provided "as is" without warranties of any kind. Vuno Kejani is not responsible for disputes between users, the condition of any property, or the conduct of any user. Users transact at their own risk.

7. Changes to Terms

We may update these Terms at any time. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

8. Contact

For questions about these Terms, contact us at enquiry@vuno.co.ke or call +254 742 169 844.

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