Privacy Policy

At Vuno Kejani, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Please read this privacy policy carefully. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Contact details (name, email address, phone number)
• Demographic information (age, gender, location)
• Identity verification documents
• Payment information
• Property details and preferences

Technical Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on our platform
• Cookies and usage data

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To process transactions and send related information
• To communicate with you about properties, updates, and promotional offers
• To personalize your experience and provide content tailored to your interests
• To improve our website, services, and customer experience
• To detect, prevent, and address technical issues and fraudulent activities
• To comply with legal obligations and enforce our terms of service

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

Service Providers

We may share information with third-party vendors, service providers, and agents who perform services on our behalf.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal information
• The right to rectify inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to our processing of your information
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the contact details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

8. Third-Party Links

Our platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our platform is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• By email: privacy@vuno.co.ke
• By phone: (+254) 742-168-844
• By mail: Vuno Kejani, P.O. Box 0000-00600, Nairobi, Kenya