Privacy Policy
Vuno Kejani Ltd ("Vuno Kejani", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, platform, or services (collectively, the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
By accessing or using the Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name, email address, phone number, and location
- Account login credentials (for partners or registered users)
- Payment information (for partners, collected securely via authorized payment processors)
b) Property Information
- Details of properties uploaded by partners or agencies
- Photos, descriptions, pricing, and amenities
c) Usage Information
- IP address, browser type, device information
- Pages visited, time spent on the Website, and actions taken
- Cookies and analytics data to improve user experience
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve the Website and platform features
- Manage accounts for users, partners, and agencies
- Facilitate property listings and connect clients with agencies
- Process payments for partner commissions
- Send updates, newsletters, or promotional communications (with consent)
- Analyze user behavior to enhance the platform and marketing efforts
- Comply with legal obligations and protect our rights
3. Sharing Your Information
We do not sell or rent your personal information. We may share information in the following cases:
- With partners and agencies to process leads and property inquiries
- With service providers (payment processors, cloud hosting, analytics) to operate the Website
- If required by law, court order, or to protect rights, property, or safety
- In connection with a merger, acquisition, or sale of assets (with notice to users)
4. Cookies and Tracking
The Website uses cookies and similar technologies to track usage, improve performance, and provide personalized experiences.
Users can manage cookies through their browser settings, though disabling cookies may affect some functionality.
5. Data Security
Vuno Kejani uses industry-standard security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
Partners and agencies are responsible for securing their login credentials.
6. Data Retention
Personal and property information is retained only as long as necessary to provide services or comply with legal obligations.
Inactive accounts may be deactivated, and data may be anonymized or deleted after a reasonable period.
7. Your Rights
Users have the right to:
- Access and request a copy of personal information
- Correct or update inaccurate information
- Request deletion of personal information (where legally permitted)
- Withdraw consent for marketing communications at any time
Requests can be submitted via enquiry@vuno.co.ke
8. Third-Party Links
The Website may contain links to third-party websites.
Vuno Kejani is not responsible for the privacy practices or content of third-party sites. Users should review the privacy policies of any linked websites.
9. Children's Privacy
The Website is not intended for children under 18 years old.
We do not knowingly collect personal information from anyone under 18.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Updated policies will be posted on the Website with the effective date revised.
Continued use of the Website after updates constitutes acceptance of the changes.
11. Contact Information
For questions, concerns, or requests regarding this Privacy Policy:
Get in Touch
By using Vuno Kejani, you agree to the collection and use of information as described in this Privacy Policy.